113 Results for ‘problem-solving-and-decision-making

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OnDemand Course: Problem-Solving and Decision-Making

Problem-Solving and Decision-Making

Learn how to become a decision-maker and problem-solver by overcoming barriers and using the problem-solving model.Most good decision-makers learned their craft the hard way .

Available as OnDemand Course, MP3 Download

HR Certification Institute, SHRM credit available

OnDemand Course: Practical Problem Solving for the Administrative Professional

Practical Problem Solving for the Administrative Professional

As an administrative professional, it is crucial for you to have developed problem solving skills. This topic is intended to empower you with strategies and tools for solving problems common to administrative...

OnDemand Course: Improve Critical Thinking and Problem-Solving in the Workplace

Improve Critical Thinking and Problem-Solving in the Workplace

Gain an understanding of how critical thinking skills benefit your everyday life and learn simple yet valuable habits to help you improve these skills.

Available as OnDemand Course, MP3 Download

OnDemand Course: Leveraging Excel for Decision Making and Data Analysis

Leveraging Excel for Decision Making and Data Analysis

Learn how to utilize Excel® for data analysis including forecasting, regression functions, and more.Microsoft® Excel® is a great tool for creating spreadsheets.

Available as OnDemand Course, MP3 Download

ASAP PACE, IAAP credit available

OnDemand Course: Solving Problems With Critical Thinking

Solving Problems With Critical Thinking

Become a problem solver with techniques and processes meant to analyze the problem and resolve it through critical thinking.Every day at work, leaders are faced with many issues when making decisions.

Available as OnDemand Course, MP3 Download

ASA, ASAP PACE, SHRM credit available

OnDemand Course: When the Problem Extends Beyond the First Call

When the Problem Extends Beyond the First Call

The majority of customer dissatisfaction, center preventable cost and employee frustration all come from those issues not handled to completion on first contact.

OnDemand Course: How to Guarantee a Decision Maker Meeting When Selling to the Government

How to Guarantee a Decision Maker Meeting When Selling to the Government

Sales and business development professionals who work in the government market find it extremely difficult to meet with the decision makers. Ever since 9/11, government agencies at all levels have instituted iron-clad...

OnDemand Course: Complete Guide to Making Effective Credit Decisions

Complete Guide to Making Effective Credit Decisions

Learn best practices in making effective credit decisions without breaking the bank with the credit report costs.Many companies have adapted the practice of running a credit report for every new customer that is looking...

OnDemand Course: Making Sales Using Voicemail: It Can Be Done

Making Sales Using Voicemail: It Can Be Done

Learn the secret to leaving successful voicemails that guarantee callbacks and boost sales.When you read this topic's title you probably said to yourself, 'that is impossible.

Live Webinar: Pitch Less, Probe More: Learning to Ask Questions That Sell

Pitch Less, Probe More: Learning to Ask Questions That Sell

Learn how to craft questions that ignite emotions, discover motivations and get customers to act. Chances are you already have a handful of go-to questions you ask customers during a sales call.

Live Webinar February 9, 2021 1:00pm EST

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