113 Results for ‘problem-solving-and-decision-making’
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TopicsGeneral Business (54)Sales (24)Customer Service (20)Administrative Assistants (15)
Product TypeOnDemand Course (106)Live Webinar (5)MP3 Download (1)Video (1)
CreditCPE (3)AIPB (3)ASAP PACE (2)
Learn how to become a decision-maker and problem-solver by overcoming barriers and using the problem-solving model.Most good decision-makers learned their craft the hard way .
HR Certification Institute, SHRM credit available
As an administrative professional, it is crucial for you to have developed problem solving skills. This topic is intended to empower you with strategies and tools for solving problems common to administrative...
Gain an understanding of how critical thinking skills benefit your everyday life and learn simple yet valuable habits to help you improve these skills.
Learn how to utilize Excel® for data analysis including forecasting, regression functions, and more.Microsoft® Excel® is a great tool for creating spreadsheets.
ASAP PACE, IAAP credit available
Become a problem solver with techniques and processes meant to analyze the problem and resolve it through critical thinking.Every day at work, leaders are faced with many issues when making decisions.
ASA, ASAP PACE, SHRM credit available
The majority of customer dissatisfaction, center preventable cost and employee frustration all come from those issues not handled to completion on first contact.
Sales and business development professionals who work in the government market find it extremely difficult to meet with the decision makers. Ever since 9/11, government agencies at all levels have instituted iron-clad...
Learn best practices in making effective credit decisions without breaking the bank with the credit report costs.Many companies have adapted the practice of running a credit report for every new customer that is looking...
Learn the secret to leaving successful voicemails that guarantee callbacks and boost sales.When you read this topic's title you probably said to yourself, 'that is impossible.
Learn how to craft questions that ignite emotions, discover motivations and get customers to act. Chances are you already have a handful of go-to questions you ask customers during a sales call.
Live Webinar February 9, 2021 1:00pm EST
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