300 Results for ‘let-s-make-it-right-techniques-for-handling-challenging-customers’
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TopicsGeneral Business (107)Customer Service (73)Administrative Assistants (71)Sales (49)
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Imagine your next phone call is from an angry, irate customer and you've only got a few seconds to gain control.This topic will deliver new customer service resolution ideas and next generation approaches.
Imagine your next phone call is from an angry, irate customer and you've only got a few seconds to gain control. Are you 100% confident you can handle it?
A great FAQ page improves the customer experience and deflects agent calls. A poorly designed FAQ page frustrates customers and forces customers to reach you though another contact channel or to go with their questions...
Gain an understanding of how to pair features and benefits to your customers' needs and wants Companies have a 70% chance of selling to existing customers, while the probability of selling to a new prospect is only...
Live Webinar October 21, 2020 1:00pm EST
How sweet it is - the moment of closing the sale. Experienced sales professionals as well as novices can discover how to make it happen virtually every time with high-powered take-away closing skills.
Create change and innovation among your team to solve problems caused by COVID-19. Before the pandemic of COVID-19 customer service was important to business success but today it is crucial.
Live Webinar October 14, 2020 1:00pm EST
Gain an understanding of how to pair features and benefits to your customers' needs and wants. Service after the sale often prepares customers for more sales.
Learn key skills for finding and building powerful advocates and a step by step process for implementing a successful customer service program. Having trouble implementing new systems for customer service?
Live Webinar November 5, 2020 1:00pm EST
Learn to be seen as a trusted advisor to all of your customers, gain their loyalty and win more sales. Maximizing sales should be the goal of every salesperson and department.
Learn techniques that will help you bounce back, so you can be on your game every time. Over time, fielding telephone calls from irate, disgruntled, disrespectful and abusive customers can be hazardous to your health...
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