281 Results for ‘human-trafficking-awareness

Credit Detail: Brief | Expanded

Refine Your Search

Live Webinar: Walk in Your Customer's Shoes: Empathy Skills and Techniques

Walk in Your Customer's Shoes: Empathy Skills and Techniques

Understand how to deliver exceptional customer service using empathy. When we desire to increase customer satisfaction, we need to build trust with others by showing them that we know how they feel.

Live Webinar July 20, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Live Webinar: How to Successfully Interview, Hire and Retain Your Next CSRs

How to Successfully Interview, Hire and Retain Your Next CSRs

Learn the questions you need to ask and the answers you need to hear when hiring your next successful CSR. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new...

Live Webinar June 23, 2021 1:00pm EST

OnDemand Course: Problem-Solving and Decision-Making

Problem-Solving and Decision-Making

Learn how to become a decision-maker and problem-solver by overcoming barriers and using the problem-solving model.Most good decision-makers learned their craft the hard way .

Available as OnDemand Course, MP3 Download

HR Certification Institute, SHRM credit available

OnDemand Course: Best Practices for Facilitating Work Teams

Best Practices for Facilitating Work Teams

Successful results occur when you develop interpersonal relationships to inspire commitment and shape the performance of others by running effective meetings.

OnDemand Course: Walk in Your Customer's Shoes: Empathy Skills and Techniques

Walk in Your Customer's Shoes: Empathy Skills and Techniques

Understand how to deliver exceptional customer service using empathy.Possessing empathy is, at its simplest, awareness of the feelings and emotions of other people.

OnDemand Course: Understanding Self-Awareness and Emotional Intelligence

Understanding Self-Awareness and Emotional Intelligence

Gain an understanding on self-awareness and emotional intelligence to help you and your team through difficult situations.Emotional intelligence is a general set of skills that can be applied to anyone and any...

Available as OnDemand Course, MP3 Download

ASAP PACE, IAAP credit available

OnDemand Course: Developing a Writing Style That Focuses on the Reader

Developing a Writing Style That Focuses on the Reader

Gain an understanding on how to write for your reader with confidence.To be convincing you must write for your reader. How convincing is your writing?

Available as OnDemand Course, MP3 Download

ASAP PACE, IAAP credit available

OnDemand Course: Considerations in Capital Budgeting

Considerations in Capital Budgeting

Learn to utilize the power of capital budgeting and recognize different methods for calculating return on investment for your company.Capital budgeting is often misunderstood and it's easy to see why.

Available as OnDemand Course, MP3 Download

OnDemand Course: Updating Your Online Privacy Policy: Best Practices in a Rapidly Changing Environment

Updating Your Online Privacy Policy: Best Practices in a Rapidly Changing Environment

Make sure your company stays compliant by updating your online privacy policy to align with today's standards.In 2018, California passed the California Consumer Privacy Act (CCPA) which raised consumer awareness of...

OnDemand Course: The Fundamentals of Business Strategy for Administrative Professionals

The Fundamentals of Business Strategy for Administrative Professionals

Gain an understanding on business strategy to further your career as an administrative professional.Many administrative professionals view strategy as a function that is only developed and carried out at the highest...

Available as OnDemand Course, MP3 Download

Showing 1 - 10 of 281 results.

< Previoius12345Next >