9 Results for ‘how-to-apologize-the-right-and-wrong-way’
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TopicsGeneral Business (5)Administrative Assistants (2)Customer Service (2)
Product TypeOnDemand Course (8)Video (1)
Learn the necessary record retention knowledge and skills to make informed decisions with regards to guidelines.Many organizations effectively utilize their document management systems to conduct daily business, but...
Learn how to transform raw data into visually appealing and meaningful reports using Microsoft® Excel®. No matter what business you are in, a report is a critical tool in your communication armory.
Learn how to transform raw data into visually appealing and meaningful reports using Microsoft® Excel®.No matter what business you are in, a report is a critical tool in your communication armory.
Understand how to handle receiving an unethical request from your boss in a professional manner. While it's crucial to speak up when being asked by your boss to do something unethical, the greater the risk is to the...
Uncover the root of manipulative behavior and learn how to approach these situations with confidence.Have you ever been in a situation where you felt like you couldn't win - no matter what you say or do, you are wrong?
Organize the chaos that comes with inbound email - improving this communication channel will yield positive customer service results. In today's competitive marketplace, customer service is now a selling point.
Gain valuable, real-world tips on how to use customer complaints as a learning tool to provide better customer service.Customer service is crucial to your business but complaints cannot be ignored.
Gain a better understanding of commercial contract breaches and remedies.Business executives often enter into commercial contracts with optimism, happy to have negotiated an agreement for a new project and excited about...
Understanding and Utilizing Crystal Reports: Using Crystal Reports to Turn Data into Information Are you an analyst? Does all or part of your job require you to make sense out of data stored in a database?
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