206 Results for ‘customer-onboarding-tips-and-best-practices’
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Understand the how-tos of onboarding to create a lasting relationship with your most important customers. Many companies do not provide an orientation to new customers.
Gain an understanding of how to pair features and benefits to your customers' needs and wants Companies have a 70% chance of selling to existing customers, while the probability of selling to a new prospect is only...
Live Webinar October 21, 2020 1:00pm EST
Create change and innovation among your team to solve problems caused by COVID-19. Before the pandemic of COVID-19 customer service was important to business success but today it is crucial.
Live Webinar October 14, 2020 1:00pm EST
Gain an understanding of how to pair features and benefits to your customers' needs and wants. Service after the sale often prepares customers for more sales.
Learn key skills for finding and building powerful advocates and a step by step process for implementing a successful customer service program. Having trouble implementing new systems for customer service?
Live Webinar November 5, 2020 1:00pm EST
Unlock your organization's full potential with Customer Experience 3.0. Be proactive, preventative, and engaging. Customer Experience 3.0 (CE 3.0) goes beyond great service to be proactive, preventive and engaging...
Too much of what salespeople are taught to do and say is centered on how to be a better "salesperson." But in order to become more effective in the sales profession, we actually have to get past being a sales person.
Learn negotiation techniques that keep the customer happy without giving into every demand. Customer retention is top of mind for every business. It costs 7 to 8 times more to acquire a customer than to keep one.
Learn the importance of using customer satisfaction surveys to measure and improve service quality.The importance of understanding your customers' needs and expectations cannot be overstated.
No is a word customers never want to hear. How do you keep them coming back when giving a yes is not an option? Could you be hurting your business by saying yes because no is outside your comfort zone?
Showing 1 - 10 of 206 results.