28 Results for ‘communicating-with-consistency-and-accuracy’

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Communicating With Consistency and Accuracy

Understand key styles of communication and the factors affecting them.The single most critical resource your organization can leverage and the thing most employees claim their employers FAIL at is .

Available as OnDemand Course, MP3 Download

Taking Meeting Minutes: Essential Techniques for Efficiency and Accuracy

Draft complete, clear and concise meeting minutes with guidance, tips and techniques from a veteran in the field. Recording meeting minutes is a skill that administrative professionals can develop to help them stand...

Live Webinar April 14, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Taking Meeting Minutes: Essential Techniques for Efficiency and Accuracy

Draft complete, clear and concise meeting minutes with guidance, tips, and techniques from a veteran in the field.Recording meeting minutes is a skill that administrative professionals can develop to help them stand out...

Available as OnDemand Course, Video, Video, Video

Inbound Email Strategy: Increase Quality and Consistency in Your Contact Center

Organize the chaos that comes with inbound email - improving this communication channel will yield positive customer service results. In today's competitive marketplace, customer service is now a selling point.

Communicating With People Remotely via Skype®

Learn to effectively use Skype® and its various tools for communicating remotely. As we are becoming more of a global economy and workplace, people you need to work with may be in different offices, different cities,...

Are You Under-Appreciated? How to Say "No" While Staying in Good Graces With Your Boss

Learn tips and techniques to maximize intellect and efficiency without feeling overwhelmed. Administrative professionals are constantly busy today, having to respond quickly and constantly with the technology we have.

Live Webinar April 22, 2021 1:00pm EST

ASAP PACE, IAAP credit available

How to, Like, Stop Using Filler Words

Gain a better understanding of why filler words are used and proven techniques to eliminate them. Do you know you are using filler words and need help cutting them out of your life?

Live Webinar March 16, 2021 1:00pm EST

ASAP PACE, IAAP credit available

The Key to Superior Sales Persuasion: Verbal and Nonverbal Sales Secrets

Do you know how to instantly read your clients? Can you tailor your body language and arguments to fill their unconscious needs? Your clients are always communicating with you.

Telephone Communication Strategies for Administrative Professionals

Learn to speak positively and project your credibility when communicating over the telephone.Some people consistently perform well on the telephone. They enjoy working with customers and find telephone work challenging;...

Available as OnDemand Course, MP3 Download

ASAP PACE, IAAP credit available

Excel: Mastering Lookup Functions

Gain in-depth knowledge of the Lookup functions in Excel®. VLOOKUP, HLOOKUP, INDEX and MATCH are some of the most well-known (and most useful) formulas in Excel®.

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