201 Results for ‘win-back-strategies-for-unsatisfied-customers’
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TopicsGeneral Business (68)Customer Service (66)Administrative Assistants (36)Sales (31)
Product TypeOnDemand Course (187)Live Webinar (10)Video (4)
CreditIAAP (5)ASAP PACE (4)CPE (1)HR Certification Institute (1)SHRM (1)
Discover how to alter the customer's long-term perception and buying behavior.An unsatisfied customer is an opportunity waiting to happen. While loyal customers are the most profitable, turning an unsatisfied customer...
Learn how to say no, professionally, compassionately, and with clarity.In today's world, where customers are accustomed to being the center of the universe, receiving custom solutions, and having everything their way,...
Text messaging is becoming an increasingly popular way to communicate; utilizing text messaging in your customer service efforts could have a positive impact.
Learn new customer service methods that will invigorate your business and provide differentiation and brand value.Before the pandemic of COVID-19, customer service was important to business success, but today it is...
Gain an understanding of how to pair features and benefits to your customers' needs and wants. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new prospect is only...
Learn how to recognize customer diversity and provide excellent service and value to a diverse customer base.Minorities are the fastest growing consumer group in America.
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Making your customers feel appreciated can have a huge impact on the future business with them.Hate them or love them, thank you notes work. We know you're busy - after all, you're still working through your emails,...
Gain an understanding of the characteristics of customer service fraud in the workplace and what you can do to mitigate against it. The global pandemic changed the way we do business and interact with our customers in...
Live Webinar November 16, 2021 1:00pm EST
ASAP PACE, IAAP credit available
Learn how to get out of a sales slump and get back on track with these valuable and helpful techniques.Every salesperson will have a sales slump in their career.
Learn how to define your processes in a logical workflow.Most organizations stay on point with high level initiatives, but the real work gets done at the ground level.
Showing 1 - 10 of 201 results.