36 Results for ‘win-back-strategies-for-unsatisfied-customers

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OnDemand Course: Using Business Processes to Organize & Streamline Back Office Operations

Using Business Processes to Organize & Streamline Back Office Operations

Learn how to define your processes in a logical workflow.Most organizations stay on point with high level initiatives, but the real work gets done at the ground level.

OnDemand Course: The Fundamentals of Business Strategy for Administrative Professionals

The Fundamentals of Business Strategy for Administrative Professionals

Gain an understanding on business strategy to further your career as an administrative professional.Many administrative professionals view strategy as a function that is only developed and carried out at the highest...

Live Webinar: Stay Ahead of the Game: Being a Proactive Administrative Professional

Stay Ahead of the Game: Being a Proactive Administrative Professional

Understand the importance of being proactive and how you can influence those around you to do the same. If you are leaving work, more often than not, feeling like you have gotten nothing done for your 8, 10, 12 hours...

Live Webinar November 3, 2021 1:00pm EST

ASAP PACE, IAAP credit available

OnDemand Course: Telephone Communication Strategies for Administrative Professionals

Telephone Communication Strategies for Administrative Professionals

Learn to speak positively and project your credibility when communicating over the telephone.Some people consistently perform well on the telephone. They enjoy working with customers and find telephone work challenging;...

Available as OnDemand Course, MP3 Download

OnDemand Course: Strategies for Managing Interruptions

Strategies for Managing Interruptions

Learn to effectively handle interruptions so you can refocus quicker and be more productive.Interruptions at work happen. Handling a wide variety of administrative tasks you often have limited time to complete your work...

OnDemand Course: Strategies to Manage a Chaotic Workload

Strategies to Manage a Chaotic Workload

Don't stress over interruptions and procrastination; learn how to effectively plan to get the most work done in your day.The pressure of doing more, having less time, worrying about keeping your job, getting promoted or...

OnDemand Course: Error-Free Writing:  Sharpen Your Grammar and Proofreading Tools

Error-Free Writing: Sharpen Your Grammar and Proofreading Tools

Are your words an accurate representation of your professional ability? Discover how to say what you mean.Good grammar is essential to clear communication.

OnDemand Course: Practical Problem Solving for the Administrative Professional

Practical Problem Solving for the Administrative Professional

As an administrative professional, it is crucial for you to have developed problem solving skills. This topic is intended to empower you with strategies and tools for solving problems common to administrative...

OnDemand Course: Handling Difficult Personalities and Behaviors in the Workplace

Handling Difficult Personalities and Behaviors in the Workplace

Understand the different personality types and learn the methods for engaging in conflict productively.Throughout our careers, we all have to deal with difficult people.

OnDemand Course: Boost Productivity  Utilizing Google Suite Applications

Boost Productivity Utilizing Google Suite Applications

Learn multiple variations on how to utilize Google® Suites to be most efficient.Google® Docs and Sheets offer a host of ways to make collaboration and version control a streamlined and fast process that makes emailing...

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