36 Results for ‘win-back-strategies-for-unsatisfied-customers’
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TopicsGeneral Business (68)Customer Service (66)Sales (31)
Product TypeOnDemand Course (34)Live Webinar (1)Video (1)
CreditIAAP (1)ASAP PACE (1)
Learn how to define your processes in a logical workflow.Most organizations stay on point with high level initiatives, but the real work gets done at the ground level.
Gain an understanding on business strategy to further your career as an administrative professional.Many administrative professionals view strategy as a function that is only developed and carried out at the highest...
Understand the importance of being proactive and how you can influence those around you to do the same. If you are leaving work, more often than not, feeling like you have gotten nothing done for your 8, 10, 12 hours...
Live Webinar November 3, 2021 1:00pm EST
ASAP PACE, IAAP credit available
Learn to speak positively and project your credibility when communicating over the telephone.Some people consistently perform well on the telephone. They enjoy working with customers and find telephone work challenging;...
Learn to effectively handle interruptions so you can refocus quicker and be more productive.Interruptions at work happen. Handling a wide variety of administrative tasks you often have limited time to complete your work...
Don't stress over interruptions and procrastination; learn how to effectively plan to get the most work done in your day.The pressure of doing more, having less time, worrying about keeping your job, getting promoted or...
Are your words an accurate representation of your professional ability? Discover how to say what you mean.Good grammar is essential to clear communication.
As an administrative professional, it is crucial for you to have developed problem solving skills. This topic is intended to empower you with strategies and tools for solving problems common to administrative...
Understand the different personality types and learn the methods for engaging in conflict productively.Throughout our careers, we all have to deal with difficult people.
Learn multiple variations on how to utilize Google® Suites to be most efficient.Google® Docs and Sheets offer a host of ways to make collaboration and version control a streamlined and fast process that makes emailing...
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