5 Results for ‘win-back-strategies-for-unsatisfied-customers

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Live Webinar: Common Customer Service Legal Issues

Common Customer Service Legal Issues

Understand common issues that frequently arise in interacting with customers and how to avoid legal complications. A customer service team is the face of the company and often the first point of contact with a...

Live Webinar October 21, 2021 1:00pm EST

ASAP PACE, CLE, IAAP credit available

Live Webinar: Customer Service Fraud Detection and Prevention

Customer Service Fraud Detection and Prevention

Gain an understanding of the characteristics of customer service fraud in the workplace and what you can do to mitigate against it. The global pandemic changed the way we do business and interact with our customers in...

Live Webinar November 16, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Live Webinar: Giving Feedback to Intimidating Leaders

Giving Feedback to Intimidating Leaders

Avoid a battle of the egos and learn best practices for delivering feedback to your boss. Giving feedback to your boss, and/or other powerful people in your life can be pleasurable or it can be nerve racking,...

Live Webinar November 9, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Live Webinar: Selecting the Right Office Communication Software & Services

Selecting the Right Office Communication Software & Services

Gain an understanding of the communication software and services available that best address your business needs and fit within your budget. Do you procrastinate on making improvements to your business systems and...

Live Webinar November 9, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Live Webinar: Stay Ahead of the Game: Being a Proactive Administrative Professional

Stay Ahead of the Game: Being a Proactive Administrative Professional

Understand the importance of being proactive and how you can influence those around you to do the same. If you are leaving work, more often than not, feeling like you have gotten nothing done for your 8, 10, 12 hours...

Live Webinar November 3, 2021 1:00pm EST

ASAP PACE, IAAP credit available

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