13 Results for ‘piercing-the-corporate-veil-checklist-avoid-mistakes-and-exposure’
Refine Your Search
TopicsGeneral Business (61)Administrative Assistants (18)Sales (10)
Product TypeOnDemand Course (12)Live Webinar (1)
Improve your customer service communication, prevent mishaps, and build trust quickly with these proven skills.We all know that customers are vital to businesses, and repeat customers are even more important than are...
Gain a better understanding of how to build relationships by managing customer expectations. Recently, I was in a business-to-business (B2B) sales training meeting, and the facilitator asked the group, ‘when you...
Live Webinar July 21, 2022 1:00pm EST
Learn how to recognize customer diversity and provide excellent service and value to a diverse customer base.Minorities are the fastest growing consumer group in America.
Gain an understanding of the characteristics of customer service fraud in the workplace and what you can do to mitigate against it.The global pandemic changed the way we do business and interact with our customers in...
ASAP PACE, IAAP credit available
CSRs have to escalate due to lack of skill or authority, or occasionally because of inability to handle a customer's emotional outburst. Their need to escalate can be reduced via more skill and authority but there is a...
Understand how to monitor and address customer privacy issues and compliance changes with the customer service department. In an era where data breaches appear to be the norm, protecting vital customer data is...
Understand common issues that frequently arise in interacting with customers and how to avoid legal complications.A customer service team is the face of the company and often the first point of contact with a customer.
ASAP PACE, CLE, IAAP credit available
Understand the TCPA's and TSR's Do Not Call requirements and learn best practices to contact consumers in a compliant manner.The Telephone Consumer Protection Act (TCPA) is a favorite consumer protection statute amongst...
Gain a better understanding of effective customer service strategies to minimize risk of liability lawsuits.Given the current demanding client service business environment businesses compete in and the litigious times...
The majority of customer dissatisfaction, center preventable cost and employee frustration all come from those issues not handled to completion on first contact.
Showing 1 - 10 of 13 results.