29 Results for ‘business-grammar-fundamentals’
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Gain a better understanding of why filler words are used and proven techniques to eliminate them.Do you know you are using filler words and need help cutting them out of your life?
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
Understand how to create a great business to business relationship and keep your customers happy. In today's world of B2B sales, the rules have dramatically changed.
Understand why customer service reps are providing poor service, and learn how to fix it to retain a favorable relationship with customers.Many organizations either take for granted or jeopardize the existing customer...
Gain valuable, real-world tips on how to use customer complaints as a learning tool to provide better customer service.The most inexpensive manner in which to manage the business is with great customer service.
Personalizing the customer experience to each individual customer will keep customers happy, and employees happy too. No matter what you call them, Customers, clients, passengers, patients, employees, suppliers, or...
Working in customer service is both demanding and rewarding. Learn effective techniques on how to keep your cool and stay professional when dealing with customers.
Gain a better understanding of how to build relationships by managing customer expectations.Recently, I was in a business-to-business (B2B) sales training meeting and the facilitator asked the group 'when you think...
Sometimes compromise is the best solution to keep your customers happy and loyal. But the question is, what is compromise? And more importantly, how do I do it?
No is a word customers never want to hear. How do you keep them coming back when giving a yes is not an option? Could you be hurting your business by saying yes because no is outside your comfort zone?
Imagine your next phone call is from an angry, irate customer and you've only got a few seconds to gain control.This topic will deliver new customer service resolution ideas and next generation approaches.
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