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Sponsored by Lorman Education
Product ID: 404917EAU
Credit & Course Provided by:

Building Your Credibility With Effective Use of Office Communication Tools

OnDemand Webinar (85 minutes)

Learn techniques on how to effectively communicate using these specific office tools.Business is changing at warp speed and it's difficult to keep up. The world wants - no demands - information quickly. To be productive, you must look at your options then choose, and use, them wisely. This information helps you understand the most effective ways to communicate using the tools that are available to everyone. Using the right tools, at the right time and in the right way means better time management for you and your team getting more done with less stress and confusion. This can boost your credibility and gain you more respect from your managers, clients, and colleagues. You'll project the image of a confident, capable, professional using these tools and techniques.


Donna Baylor, TRANSITION Seminars, Inc.


First Things First Understanding Communication

• Rules

• Outcome

• Attitude

Face To Face

• Watch Your Words

• Voice

• Image and Body Language

On the Phone

• Voice Message

• Voice Mail

• Shut up and Listen

Written Word

• Letters and Memo

• I Don't Understand

• Professional Image

• Pls X Txt