Best Practices for Facilitating Work Teams

Administrative Assistant Resource
March 8, 2013 — 2,296 views  
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Administrative professionals have a great responsibility of facilitating work teams in their organization. Not every group can be a team. In fact, most groups of employees do not make good team members, and it is the duty of administrative professionals to ensure that individuals work collectively and that they are committed to the common goals of the team. Having work teams in your organization is much better than having work groups with capable individuals. The results produced by facilitating work teams can be truly exceptional, making such facilitation an imperative requisite for a successful organization.

Achieving Tangible Goals Related to a Mutual Purpose

In order to assist the progress of the various teams at your workplace, you must instill a sense of belonging and purpose into the employees. Teams must believe that their existence aids society and that they need to work together in order to achieve their goals. The purpose of the teams must not only be to focus on the work or tasks they perform, but also the advantages these deliver. The productivity of your company will increase tremendously if every team believes that their work is proving beneficial for the greater good.

The purpose of each team will have to be concrete if you don’t want it to quickly wither. Realistic targets must be set and each team must be made to strive towards these targets in order to sustain its purpose.

Importance of Clarity

Clarity is crucial to determining the success of work teams. Members of a team require clarity regarding several details such as their responsibilities and roles, work processes, and the way in which teams perform important tasks like decision-making, the types of metrics and feedback that measure progress, and standards, values, and norms that define their expectation from one another. The performance of work teams flows when they are clear about every work-related aspect. There is also an increase in productivity as team members strive not only because of the demands of upper management, but also because their colleagues require it. Employees who work on emotional and social bonds and not the mere demands of their bosses are known to perform well consistently.

One for All and All for One

Administrative professionals often can be demanding in terms of extracting the best performance out of their employees. It is important to understand that directing and imposing may not draw the best results for your organization. Instead, administrative professionals must focus on, expect, talk about, hire for, suggest, define, support, evaluate performance, and lead discussions regarding the conditions that may facilitate work teams. The formal authority of administrative professionals may be used to direct the attention and time of your employees to the right conditions and important issues.

Instead of being the ones “in charge”, administrative professionals must make themselves a part of work teams as it extracts more effort and commitment from individual employees. While direct influence may help teams perform better for a while, it takes away team spirit over a period of time. Working together in a “One for all and all for one” manner will ensure that your organization reaps long-term benefits from the facilitation of work teams.        

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