117 Results for ‘boot-camp-for-quickbooks-by-lorman-education-services

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Bookstore: Boot Camp for QuickBooks® by Lorman Education Services

Boot Camp for QuickBooks® by Lorman Education Services

Take the guesswork out of QuickBooks®. Learn the essential information you need to get on track and stay on track.Discover all that QuickBooks® can do and solve your toughest QuickBooks® problems from a nationally...

Available as Audio & Reference Manual, Video

OnDemand Webinar: Why Continued Education and Training is Crucial for You and Your Organization's Success

Why Continued Education and Training is Crucial for You and Your Organization's Success

Gain a better understanding of the reasons you should be investing in ongoing employee training and development.'I'm so 3008 and you're so 2000 and LATE'.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Why Customer Service Reps Are Providing Poor Service and How to Stop It

Why Customer Service Reps Are Providing Poor Service and How to Stop It

Understand why customer service reps are providing poor service, and learn how to fix it to retain a favorable relationship with customers.Many organizations either take for granted or jeopardize the existing customer...

Available as OnDemand Webinar, Audio & Reference Manual

OnDemand Webinar: Providing Exceptional Customer Service for a Diverse Clientele

Providing Exceptional Customer Service for a Diverse Clientele

Regardless of the product, service, or location, most companies today have diverse clients and diverse employees. Many customer service classes teach a series of behaviors intended to make the customer feel valued.

OnDemand Webinar: Overcoming Language Barriers to Provide Great Customer Service

Overcoming Language Barriers to Provide Great Customer Service

These reference materials are designed for any professional who communicates regularly with clients or customers who have a strong foreign accent or natural speech impediment.

OnDemand Webinar: Service From the Inside

Service From the Inside

Understand how to turn your company around with better internal customer service - which leads to improved external customer service. The customer is always right.

OnDemand Webinar: Predictable Customer Service: What Customers Really Want

Predictable Customer Service: What Customers Really Want

The biggest problem with delivering predictable customer service is relying on employees to solve the problem. Without a proper design, they can't. This OnDemand Webinar will show you how to identify the problems with...

OnDemand Webinar: Creating and Implementing a Customer Service Manual

Creating and Implementing a Customer Service Manual

Implementing a customer service manual will assist your team and increase customer satisfaction.Putting the customer first is at the heart of service design and delivery.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

IAAP credit available

OnDemand Webinar: The Financial Side of Customer Service

The Financial Side of Customer Service

Gain a clear understanding of how customer service greatly impacts a company's revenue. There is a distinct connection between customer service, loyalty and bottom line results.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Forbidden Phrases All Customer Service Professionals Should Avoid

Forbidden Phrases All Customer Service Professionals Should Avoid

Improve your customer service communication, prevent mishaps, and build trust quickly with these proven skills.We all know that customers are vital to businesses, and repeat customers are even more important than are...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

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