Email Etiquette

Administrative Assistant Resource
May 8, 2012 — 2,822 views  
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Though the rise of the internet has made many aspects of life much easier, people still have a lot to learn when it comes to navigating the world wide web. For instance, some users have little to no experience writing emails, which can be troublesome when drafting messages for work or to friends. Here are some email etiquette tips that will make you better at digital communication.

Treat it like a letter

Despite the ease with which they're written, emails should still be composed as if they're actual letters. Always include an introduction that includes the recipient's name, and be sure to end with a closing word or two such as "sincerely" or "regards."

Gauge the level of formality

The difference between an email being written to a potential employer and one that's going to be read by your spouse is quite large. Make sure to take into account the background of the conversation before writing so that you can be sure your tone is accurate and appropriate.

Spell check

Amazingly, many people still don't know they can quickly and easily check the spelling of their messages with the click of a button. Even if you don't reread your email drafts before you send them, there's no reason not to perform a quick automatic spell-check that will pick up on common errors.

Reply swiftly

Email communication is instantaneous, so there's no reason to delay when it comes to responding. Even if you don't have the requested information on hand, you can always send a quick note indicating when you can make a full reply.

Administrative Assistant Resource